Description based on the Specified Commercial Transactions Act
Legal Notice (Specified Commercial Transactions Law)
Company Name
SAMURAI LABEL Inc.
Address
Postal code 810-0001
Tenjin FIRST BLDG 7F, 4-6-28 Tenjin, Chuo-ku, Fukuoka City, Fukuoka Prefecture, Japan
telephone number(Japan)
080-8412-4554 (Business hours: Weekdays and Saturdays 10:00-17:00)
Phone Number
+81-80-8412-4554
email address
Operation Manager
Megumi Yuuki
Additional Fee
・For domestic orders, a flat shipping fee of 430 yen is charged.
・About orders from overseas: When purchasing SAMURAI LABEL products from overseas, shipping fees will be borne by the customer. After placing your order, we will confirm the shipping address, calculate the shipping fee, and contact you. We will ship the product once we have confirmed the shipping fee payment.
*Delivery methods vary depending on the country or region, but we use a trackable delivery service.
*Customs duties and other import fees will be borne by the customer.
Exchange and Return Policy
Regarding returns and exchanges: As a general rule, our shop does not accept returns or exchanges due to customer convenience.
However, we will only accept returns or exchanges if the product is defective.
• If you receive a defective product, please contact us by email within 3 days of receiving the product.
• Once we confirm the defect, we will send you a replacement free of charge.
*If the replacement item is not in stock, we may provide a refund.
*To prevent damage during transport, please use the original packaging when returning the product.
About delivery
Your order will usually be shipped within 3-5 business days. Once shipped, delivery times may vary depending on the shipping situation, but as a general rule, you should receive your order within 14 days.
*If there is a delay in delivery or you are unable to receive the item, please contact our shop immediately.
*For overseas deliveries, the number of days until arrival may vary depending on the region and customs clearance situation.
Available payment methods
Available payment methods include credit card payment and other options listed on the purchase page.
Settlement period
Card or electronic payments are processed immediately,
Domestic bank transfers must be sent within 3 days of placing your order.
price
The price listed on each product page. The donation amount is up to the customer's discretion.